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Designing for Community: Mastering the Art of Narrative
CMS wire - Mon, 04/29/2013 - 16:45
What makes a great story?
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Categories: News
SAP: 'Internet of Things' is Future of Information Management, Smart Cities [Infographic]
CMS wire - Mon, 04/29/2013 - 16:35
If you’ve ever wondered where information management and related IT fields are going, or where all the different strands will come together, new research by SAP may have the answer — Machine to Machine (M2M) technologies across a vastly expanded internet are the next step in information and data management.
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Categories: News
The Future of Social Analytics and the Customer Journey
CMS wire - Mon, 04/29/2013 - 16:30
All month, we’ve discussed how to grow and engage online communities. But how can companies use social data analytics to move beyond listening and engaging with customers to drive business and create advocates? We spoke with the folks at SDL to learn more about the future of social analytics.
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Categories: News
Google Now Arrives on iOS to Challenge Siri as your iPhone's Favorite Information Source
CMS wire - Mon, 04/29/2013 - 16:06
Google Now has landed on the iPad and iPhone in an update to the company’s search app, bringing Google’s power to match your thirst for local, relevant and useful information on the go.
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Categories: News
Altimeter Group Report: How Can Companies Feed Their Content Marketing Needs?
CMS wire - Mon, 04/29/2013 - 15:46
How can a company supply the proliferating channels looking for constant content marketing? A new report from the Altimeter Group has some suggestions.
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Categories: News
Sitefinity 6.0 Supports Responsive Design, Mobile Websites, Apps
CMS wire - Mon, 04/29/2013 - 15:34
Most web content management platforms support mobile: whether that’s responsive design, mobile websites or mobile apps. Sitefinity 6.0 supports all three. Let’s take a look.
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Categories: News
Four Steps for Making Social a More Useful Part of Your CRM
CMS wire - Mon, 04/29/2013 - 15:32
The pundits in the CRM world love to point out that, at some point, the term “Social CRM” will go away and we’ll just describe those social media-enabled capabilities and operations as “CRM,” with no prefix.
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Categories: News
BlackBerry Q10 Sells Out in U.K. Pre-Launch Event, Now the Tough Test Begins
CMS wire - Mon, 04/29/2013 - 15:25
The Q10 has got BlackBerry moving with a U.K event over the weekend that saw thousands of devices per hour being sold to well-heeled executives and exporters at the luxury Selfridges stores.
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Categories: News
Advertisers Prefer Third Party Audience Data, Audience Targeting Goes Mobile
CMS wire - Mon, 04/29/2013 - 15:00
Because third party data provides can offer more data than most first party systems can, they are becoming the preferred source of data for advertisers and agencies. According to a recent eXelate survey of more than 650 digital advertising professionals, when it comes to collecting audience targeting data, most advertisers and agencies ranked third party online data as their number one source.
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Categories: News
How Do You Know You Do Not Have a Strategy?
CMS wire - Mon, 04/29/2013 - 14:44
Organizations that have no relevant strategy for the online world are in love with technology and content for its own sake.
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Categories: News
Responding to Users, Pinterest Adds Back Some Changes, Unveils New Ones
CMS wire - Mon, 04/29/2013 - 14:16
Pinterest is continuing its makeover, in part by undoing the future. The popular image-pinning site unveiled a new look in March, but some of the changes didn’t go over well with users. So, post-feedback, it’s now bringing back some older features and adding a few new ones.
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Categories: News
Samsung's Budget Galaxy Tab 3 an Entree for the Nexus 11
CMS wire - Mon, 04/29/2013 - 13:55
Samsung is keeping its broad, every-man, appeal going by announcing a new, low-cost, Galaxy Tab device. But back at base, the company is working hard on new 8" and 11" tablets, along with a possible new Nexus 11 for Google.
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Categories: News
This Week: The Adoption Obsession + 4 Steps to Lead Your Community
CMS wire - Sat, 04/27/2013 - 17:17
Leading Your Communities
Communities are the perfect way to improve collaboration and engagement. Here’s what one community manager learned about growing a successful community. You should also have a read of these 4 steps to lead your customer community.
The Adoption Obsession
Put aside the adoption metric and focus on user experience metrics that demonstrate the real value of new technology.
Big Data, Cloud & BYOD in the Enterprise
Some vendors, like EMC, say the convergence of cloud and big data will change the enterprise computing game. Others, like Dell, are banking on the growth of mobile and support for BYOD in the enterprise.
Secrets to Marketing Automation Success
Create more sales-ready leads in a shorter time with better results.
> Read the White Paper
- Say It Ain’t So, Joe: You Can’t Do Records Management in SharePoint
- Employee Engagement: Its ROI May be More Than You Think
- How Will Customer Experience Management Keep Up with Channel Independence?
- Is SharePoint a Failed Vision for Collaboration?
- Autonomy Boss Talks Big Data, Information Management, Governance, Web CMS… And HP
- CXM - A Strategy That Really Needs Smart Technology
- Adobe Announces Experience Manager Webinars, Predictive Social Publishing
- Content Strategy: Why Branding Matters
- Moxie Takes on Yammer + Jive with Collaboration Spaces
- Community Design is Like Throwing a Good Party - It Takes Planning
- Stop Watching the Stock Ticker and Start Improving Customer Experience
- Driving Innovation with Advanced Social Intelligence
- Authors Must Be Multilingual Or Fail
- ‘Doubling Down’ On Information Architecture
- “Pull” Systems are Antifragile
- Apr 29 — Gartner Portals, Content & Collaboration Summit San Diego
- May 07 — J. Boye Web & Intranet Conference Philadelphia 2013
- May 14 — 2013 CMS Expo Learning and Business Conference
- May 14 — Webinar: One-to-One Marketing Made Easy with Big Data
- Jun 17 — E2.0 Conference Boston
- Business Development Director in California at Sitecore
- Mobile Architect in Austin at Headspring
- Digital Copywriter in New York at Story Worldwide
- Manager of Content Marketing & Social Media in Charlotte at Peak 10
- Knowledgebase Project Manager in Portland at SurveyMonkey
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Categories: News
Weekend Reads: Customer Experience Needs Smart Technology, ROI of Engaged Employees
CMS wire - Fri, 04/26/2013 - 18:59
This week we talked customer experience and the need for smart technology. We also looked at Employee Engagement — how it can improve the bottom line, and the Cloud growth within Europe.
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Categories: News
How Apple Can Put the Wow-Factor Into iOS 7
CMS wire - Fri, 04/26/2013 - 18:15
With the announcement of its Worldwide Developer Conference for June, Apple has set the wheels in motion for the reveal of iOS 7, a monumental event if Apple is to keep up with the ingrained social-media-friendly, music-streaming and up-front services that users now expect.
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Categories: News
Tweet Jam Recap: Challenges + What Comes Next for Customer Communities #CXMChat
CMS wire - Fri, 04/26/2013 - 18:07
In part one of our recap we learned the many great ways that customer communities can benefit organizations, provided that they add value and allow opportunities for real engagement and include everyone, from employees to stakeholders in the process. In part two, we explore the challenges in growing and engaging communities. Don’t be scared, our participants also helped us learn how to overcome them.
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Categories: News
Tweet Jam Recap: The Purpose and Value of Customer Communities #CXMChat
CMS wire - Fri, 04/26/2013 - 17:39
On Wednesday, we all came together for another monthly Tweet Jam — this time to discuss how to grow and engage customer communities. Sure, it sounds simple enough but we wanted to dig deeper to learn what really goes into developing and managing opportunities for customer engagement. Since there were lots of questions, we’ve separated our recap into two parts. Let’s take a closer look, shall we?
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Categories: News
Igloo Intranet Update Adds Responsive Design, Mobile Apps for On the Go Employees
CMS wire - Fri, 04/26/2013 - 16:44
The latest release from Igloo shows the company is thinking about the mobile worker. The Rockland update brings responsive design to mobile devices, and looks like it could solve some of the problems for those that regularly move between desktops and mobile.
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Categories: News
Google Snaps Up Wavii For Natural Language Search
CMS wire - Fri, 04/26/2013 - 16:25
Wavii has closed down its existing summarizing service app after being acquired by Google, where it will likely fulfill the same role that Summly now does for Yahoo.
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Categories: News
Betaworks Acquires Instapaper, Enhancements Are Expected To Continue
CMS wire - Fri, 04/26/2013 - 16:20
New media company, Betaworks has announced that it has acquired Instapaper, a read-it-later platform.
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