Open Text Corporation, presents a new solution for online “communities of practice“ which bring together people in an organisation with similar responsibilities or interests
Called Livelink for Communities of Practice, the solution provides a central workspace in Livelink where members can publish relevant news, share documents, participate in member Weblogs, arrange online meetings and hold Webcasts. The solution also tracks the contributions of participants to
help members identify experts in the community on specific subjects.
Feature Details
With Livelink for Communities of Practice, each community workspace offers a newspaper-like front page with syndicated headlines and content sections,where interesting patterns and trends are “bubbled up” for the community.
* Weblogs offer a simple and accessible platform where members can publish content such as articles and opinions.
* A “frequently asked questions“ or FAQ publisher provides a way to collect important questions and answers, and publish them directly from forum topics to a community FAQ.
* Tools for expert identification designate subject matter experts and distinguish frequent contributors wherever they are referenced in the community. The solution also provides a mechanism to rate and provide feedback on contributed content.
* Forums provide a platform for threaded conversations among community members on any subject. Forums display the business cards of participants and allow you to view or print complete topics.
* A community library stores a wide range of information relevant to community members, and a community calendar lets users post milestones and upcoming events. Calendar entries can be added to Microsoft Outlook with a single click.
* Wizards & templates make it easy for users to design community spaces and add members.
* Role-based permissions simplify access control and offer the ability to have different front pages based on different roles defined in the community.
www.opentext.com

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