Harassment of pensioners in banks in India Harassment of pensioners and customers in nationalized banks is a common scene. It is true that Government has the pension scheme to benefit its retired empoyees, but the bank authorities treat these senior citizens with disdain and often as if they are beggars. State bank of India and some other banks are announcing that they are doing a remarkable service to the customers and public. In practice, they are doing nothing for them. The customers are also ill treated even for some small mistakes. The bank cannot expect all it’s customers to be educated and young enough to fill up all the forms and are aware of procedures of banking transaction. To prove my point, I shall provide some instances from the Kanchipuram in Tamilnadu. Here, if a customer enters the bank at 0955 hrs, the bank security is reluctant to get him in and at times uses unparliamentary language. It happened in the State Bank of India, Kanchipuram. Though the staff and manager know this incident, they feigned ignorance, what to talk of feeling or expressing “sorry”. They simply asked him to enter, sit down and relax. In another incident, a student seeking bank loan for education met the same fate. He was denied entry by the security, and then person manning the table “May I help you” told him no educational loan will be granted to him and asked him to leave the bank. Bank of India, Kanchipuram branch is also troubling the pensioners. If the pensioner goes to the bank to draw the pension on the last day of the month, often the concerned bank staff gets irritated and asks the pensioner to come some other day. However, their media advertisement boldly writes, “SEVAYAI KADANTHA URAVUGAL”, i.e., this bank renders a relationship apart from it’s services . What a drama they are playing in their actual business. It appears to me as if the banks are only meant for the rich and the powerful. The middle class and poor customers have no place. Tears of a rose Early in the morning in the garden It is my pleasure to spend my time among flowers of different shades and green dew-pearled plants. Oh! Goodness Gracious, what do I see! Dying roses! No way I can tolerate this. With shock I asked the rose, "Who brought your death?" With tears and pains replied the rose, "You are the cause; did you not drop the remains of hot coffee on me and on my green apron whenever you visited the garden?" I say my sorry, I do repent Oh! dear plant, look at me, Give me a smile, I shall never repeat that.
