Given a choice of wireless-only, fixed-line only, or an integrated fixed/mobile voice service, European consumers by a clear majority chose integrated service, the high-tech market research firm
says. CVS is defined as a fully converged voice service that integrates the functionality of an IMS-based IP network and TDM mobile
network to offer fixed/mobile voice capabilities with a common feature set.
"In-Stat's research supports the conclusion that there is broad consumer demand for converged voice services," says Keith Nissen,
In-Stat analyst. "Service providers throughout Europe, North America, and Asia need to assess the impact CVS can have on their domestic
markets."
Among recent findings:
- On average, 60% of European broadband consumer households would prefer using an integrated fixed/mobile voice service such as CVS.
- 70%-80% of consumers favor unified messaging.
- Consumers strongly prefer network-based address books, flat-rate service bundles, unlimited local/national calling, and a single
supplier of services.

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