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Disproportionate Time on Basic Web Content Needs
2007-03-17 admin
A survey conducted by RedDot shows that the demands of managing Web sites is overloading university IT departments.
The survey of IT professionals in colleges and universities across the U.S. found that the demands on IT departments have risen fast because IT staffers must spend a disproportionate amount of time managing Web content, rather than pressing IT projects.
In the survey, 91 percent of respondents said demands on their school’s IT departments have risen, most of which involve requests by faculty/staff to take care of basic Web needs.
The majority of these requests involve IT departments making content updates to various pages of the campus Web site, something that can be easily achieved by faculty/staff.The survey also found that 64 percent of respondents said the number of tasks students and staff c an accomplish on their own campus Web sites has increased in just the past year.
These tasks include registering for classes, dropping/adding classes, class roster functions and other campus activities that in the past required in-person meetings or traditional paper-based systems. The survey also found that 70 percent of respondents expect increases in online admission submissions in 2007.
Other findings include:A majority of respondents (53 percent) said an up-to date and easily navigated Web site is very important to their institutions 43 percent felt that their institutions have been successful with current online offerings, while 26 percent said the offerings have been only somewhat successful – which may be why 80 percent of respondents say their institutions are planning some type of changes to their online resources in the next year
www.reddot.com
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