New software announced by IBM enables customers to manage and integrate information from the widest variety of sources, regardless of where the information resides.
The new enterprise content management software includes support for open standards, provides increased performance and allows customers to leverage their existing technology infrastructure to gain a greater return on their investment.
Content Manager version 8 helps businesses solve a critical problem, says IBM; managing and integrating all forms of information located in various data sources, including scanned images, audio, video and information from multiple software vendors’ products.
Organizations are increasingly looking for ways to make their operations more cost-effective by leveraging their existing business information.
The ability to capture this information in digital format allows them to become more efficient, respond faster to suppliers and customers, tap into new markets and ultimately increase profits.
Industry experts estimate that employees spend as much as 35 percent of their time looking for information they need to do their jobs.
Content Manager version 8 includes enhanced usability and unlimited scalability to meet customers' growing needs. Customers can now experience heightened performance results through 25 percent faster search capabilities. Additionally, developers can now build applications 30 percent faster, enabling them to minimize the costs and resources required to integrate content management data into existing and new third-party business applications.
According to industry research firm META Group, 95 percent of Global 2000 firms will deploy a content management infrastructure by 2004 and this market is expected to exceed $10 billion in the same timeframe.
Federated Data Management
By leveraging the capabilities of DB2 database software, the new version of Content Manager offers high-performance access to expanded data sources, in all formats, including video and audio, regardless of its location, which IBM calls federated data management. The new software also provides access to Lotus Notes and other software offerings such as Documentum, FileNET, Oracle, Sybase and Microsoft SQL Server.
IBM's unique federated approach is a key differentiator versus other vendors that promote a centralized approach to data management. IBM recognizes that most companies have a number of different data stores residing in various computer systems, on distributed platforms, in different locations and of multiple data types.
The result is an extremely complex IT environment. The new federated capabilities enables customers to build on their current technology infrastructure, which allows for increased scalability and reliability, and a lower total cost of computing.
For example, this capability plays a critical role for companies involved in mergers and acquisitions that need to integrate and manage information scattered across different locations, servers and groups of people. By implementing Content Manager coupled with its federated technology, businesses can now untangle the web of information and integrate it across the enterprise.
Support for the MPEG-4 standard for streaming media and enhanced support for XML through the new query capability based on the XPath.
Query Language allows organizations to more easily support all types of data stored in content-enabled applications, such as
Customer Relationship Management, Employee Relationship Management, Supply Chain Management and vertical industry applications.

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